Position: Administration Officer

Location: Parramatta

Great 4 week opportunity in Parramatta with our Government Client for experienced Administration Officers with potential to extend!

Key accountabilities

  • Respond/Attend to telephone and counter enquiries from clients.
  • Inform clients about services, entitlements to financial support and counselling, and the process involved in making a claim.
  • Perform clerical tasks such as word processing, data entry, preparation of standard correspondence, mail as well as maintaining electronic and file records.
  • Sound communication skills including written; listening and empathy to effectively deal with clients who may be distressed or aggressive and provide information in an objective and helpful manner.
  • Ensure confidentiality is maintained in carrying out day to day work.

Essential Requirements

  • Ability to maintain accuracy and high standard of work in compliance with service standards.
  • Experience assisting clients on a wide range of matters whilst managing challenging behaviours and client expectation.
  • Minimum 40wpm
  • Great communication skills –both written and verbal

Apply now!

Job code: 1775

Recruitment Sydney

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