Position: Administration Support

Location: Parramatta

Short term contract available for an experienced Administration Support Officer in Parramatta!

Key Accountabilities

  • Utilise computer systems to monitor and book inspection delivery, safety and timeframes accurately
  • Respond to customer queries promptly and escalate where necessary
  • Allocate inspectors on individual jobs based on priority, location, type and resource availability as well as skill set.
  • Manage customer enquiries and liaise directly with supervisor and inspectors in relation to additional requirements.
  • Support inspectors by checking and reporting plumbing requirements receipt reports for missing documentation and reporting on non-compliance with request.
  • Undertaking data entry of inspection requests, scanning and attachment of documents required in the field or closing off inspection and other administrative tasks as required.
  • Assist inspectors with follow-up on non-compliance work which may include issuing of rectification notices and initiation of further action.
  • Assist inspectors in processing new applications for connections as necessary.
  • Use technical expertise and business knowledge to provide advice on day-to-day issues that may impact on inspectors, customers, stakeholders and regulators.

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Job code: 1971

Recruitment Parramatta

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