Position: Assessment Officer
Location: Darlinghurst (moving to Parramatta Q3 2019)
Are you an accomplished assessment officer looking for a rewarding new opportunity with a team at the forefront of Child Protection Policy in NSW? Then this long term role with our NSW Government client could be for you
Primary purpose of the role
This position undertakes assessments and provides advice, support and education concerning contacts made to the team and identifying potential responses by the Department and/or other organisations to children or young people at risk of harm.
- Contributing to the development and delivery of training concerning child protection, in particular child protection practice, policy, systems and procedures within the Department, when required.
- Gathering information, undertaking assessments and providing consistent and high quality advice, guidance and information to mandatory reporters with regard to children at risk of harm ensuring that the Department complies with legislative and policy obligations in the area of child protection.
- Identifying and providing advice to mandatory reporters concerning response options for students and/or their families who are at risk of harm or in need of assistance.
- Providing advice to mandatory reporters and departmental staff regarding cultural and child protection issues and also appropriate referral pathways for Aboriginal children and their families.
- Providing timely and accurate advice to management on emergent issues including systemic, complex or critical issues.
- Receiving reports of children at risk of harm from mandatory reporters, maintaining accurate records by entering appropriate and relevant information into the team’s electronic client system in a timely manner.
- Working collaboratively with management and customers, senior Departmental officers , community partners and other Government organisations to drive better service delivery including integrated and coordinated service systems.
- Exercise professional judgement to ensure that competing and conflicting business priorities are met within agreed timeframes and to the required standard. Competing priorities are often impacted by non-negotiable deadlines, requiring the ability to influence and manage customer demands. It is an expectation that a professional, consistent and reliable approach to customer service is achieved.
- Have a thorough understanding of the legislative environment and associated business reform agendas. Network and consult with staff across the Division and externally in order to be knowledgeable and skilled in implementing business reforms.
- Be flexible in the scope and range of activities performed to ensure that the Division achieves its objectives.
MUST HAVE experience in Child Protection Services
In order to be eligible you must have work rights within Australia and be able to pass a Criminal Records Check and Working With Children’s Check.
If this sounds like your ideal next role then we want to speak with you! Don’t delay, apply now!
Job Code: 1968