Position: Communications Officer

Start: ASAP

Location: Redfern

Are you an experienced Communications Officer looking for a new 12 month contract? If so, our Government Client has a great opportunity for you in Redfern!

Key accountabilities

  • Coordinate, develop and deliver internal and external communication content across a range of communication channels including emails, web and social media;
  • Manage the process for internal and external communication and to ensure that those processes are suitable to support effective communication;
  • Provide high quality customer service by answering or redirecting general enquiries via telephone, email and other communication channels in an attentive and timely manner;
  • Identify, assess and monitor emerging issues and recommend actions to respond to identified risks, gaps or inconsistencies;
  • Work collaboratively with the work team to ensure consistency with the information that is delivered;
  • Develop and maintain effective working relationships with key internal and external stakeholders to facilitate opportunities for engagement, resolution and information sharing;
  • Promote and reinforce the ‘Community of Practice’ for departmental staff as a communication channel for support and information;
  • Monitor and moderate comments for the Community of Practice;
  • Provide project support to the team;
  • Monitor and track issues coming from schools;
  • Proactively identify opportunities to continually improve efficiency and effectiveness across the project and team.

Essential requirements

  • Sound writing and editing skills, with demonstrated experience in the preparation of emails, web content, social media postings or other written material;
  • Demonstrated experience in providing excellent customer service;
  • Demonstrated understanding of the multi-channel communications needs of a complex government organisation;
  • Good understanding of projects;
  • Advanced skills with Microsoft Office suite;
  • Must be willing to assist with project and administrative support.

Apply now!

Job code: 1799

Recruitment Sydney

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