Finance Administration – 680

12 October 2021

Position description

Role Title: Financial Support Officer
Start Date: ASAP
End Date: June 2022
Hours:  Full Time
Pay Rate:  $40hr
Location: Parramatta, NSW

Primary purpose of the role

Our Government client is seeking a Financial Support Officer to support the day-to-day operations of the Department’s Budgeting, Forecasting and Financial Reporting solution – MyOutcomes. 

Key accountabilities

Provide systems support (incident and service request management) throigh the MyOutcomes platform to ensure system accessibility, availability and functionality including:

  • User management
  • Security management
  • Manual data loads
  • Data reconciliation
  • Master Data maintenance
  • Investigate data issues
  • Report development / changes
  • Liaise with stakeholders
  • Support capability development for support ensuring effective knowledge sharing and coaching
  • Contribute to systems and process documentation to continually improve efficiency and effectiveness
  • Contribute to system and user acceptance testing to ensure that functionality and reliability of the system is maintained

Key challenges

  • Balance day-to-day operational demands with other priority service requests
  • Develop an understanding of the MyOutcomes solution, the architecture and suite of interfaces, to reduce risk by better understanding the impact of change.
  • Dealing with tight timeframes across a diverse range of projects, changes, incidents and problem resolution
  • Identifying opportunities to standardise, rationalise and simplify the support processes being used

Required skills

  • An understanding of Calumo Business Intelligence platform is preferred but not essential
  • Five years of experience in a systems support role
  • SAP experience
  • Strong communication skills
  • Ability to investigate and solve problems
  • Professional, courteous, and committed to providing amazing customer support
  • Open-minded, positive and keen to learn
  • Great attitude, team player
  • A strong sense of ownership and accountability

Preferred skills

  • Experience supporting Budgeting, Forecasting and Financial Reporting solutions and/or Finance background
  • Project Management skills
  • Strong Excel skills
  • Experience with Microsoft SQL Server
  • IT Support

By applying for this position, you give MBC Recruitment the Right to Represent you for the position of Finance Admin #2116. Your details may be provided to the Client to progress.


Apply Now!

Job Code – 680

Recruitment Parramatta


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